Staff SicknessHave you ever had staff going off sick at the drop of a hat, yet you're sure it's not real?Or maybe it is real, but you frankly can't afford it? You've warned the guy, but no change? Often in your own business, you haven't time to sort people problems out, or you're not there anyway. In my experience, the majority of cases are due to some personal problem that your staff has that he's not telling you about - anyway, why should he, it's none of your business... ACTION But it is your business. So, treat the problem just like going for the next sale. After all, how much sales do you have to make to have enough profit to pay his wages? For a sale, you find out what your customer wants. Here, you need to find out what is bugging your staff. It could be in work - small companies sometimes have intense relationships. It could be in his family or personal life It could be - very common nowadays - the dreaded debt.... When you know, treat it as a possible sale - what solution will give you both a winning situation. If none - and this can be harsh - the business comes first. Use your disciplinary procedure, and ensure you keep proper records - often the shock of receiving a warning letter is sufficient to bring out the background issues. But to repeat, keep that record, in case of tribunals.
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This page was updated by Paul Hogwood, 21st May 2008
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